In general, all users have phones from the Cisco 885x or 886x series or better - that means every user has a phone with HD Voice, a color screen, and at least 10 line keys.

Phones

Cisco 8865

Video phone for video calls, including intercom/doorbell inbound calls

Untitled

<aside> ⚠️ The Cisco 8865 is not available in a privacy-sensitive device (i.e. positive microphone disconnect.)

</aside>

Key features (from Cisco):

Attribute Specification
Programmable line and feature keys 5
Video 720p HD, H.264 AVC
Display 5-inch widescreen VGA (800x480 pixel), 24-bit color
Integrated switch 10/100/1000
Headset support RJ-9 jack, USB, Bluetooth
Wireless Fidelity (Wi-Fi) Yes, 802.11a/b/g/n/ac
Personal mobile device integration Yes, Cisco Intelligent Proximity for Mobile Voice
IP Phone 8800 Key Expansion Module Yes, up to 3 modules (108 additional line and feature keys)

Cisco 8851

Used in most situations

Untitled

Key features (from Cisco):